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Thread: How-To guide for Cisco 7945/7965/7970/7975/7941/7961

  1. #1

    Default How-To guide for Cisco 7945/7965/7970/7975/7941/7961

    I've asked plenty of questions with people taking the time to answer...time to contribute something. Here's how I got my Cisco 7945 provisioned with the Quadro 2x. I believe it applies to the 7941, 7961, 7965, 7970 and 7975 models as well.

    First step is to buy a SmartNet license, and download SIP firmware for your model. For these newer models you won’t find the “familiar” 7.x firmware versions with the file set (“OS79XX.TXT”, “POS3-07-04-00” etc.) described in many online walk-throughs. These newer models start with version 8.x with a different bootloader and file set:
    • term45.default.loads
    • apps45.8-3-2SR1.sbn
    • cnu45.8-3-2SR1.sbn
    • cvm45.8-3-2SR1.sbn
    • dsp45.8-3-2SR1.sbn
    • jar45.8-3-2SR1.sbn
    • SIP45.8-3-2SR1.sbn
    This is based on the 8.3(2)SR1 firmware version. The “45” is related to the phone model, so for the 7970 it would be term70.default.loads, etc.
    To load the firmware, I’d recommend first doing a hard-reset of your phone. Power on the phone while pressing “#”, then let go when you line buttons start flashing. Then enter the sequence “1234567890*0#”. That will initiate the reset.
    Place the firmware files in your TFTP root, and let your DHCP server tell the phone where to find the TFTP server. The phone will ask for file a CTL<mac>.tlv file, ignore that, it is used for certificates or something. It will also ask for a file called XMLDefaults.cnf.xml. This file tells the phone what firmware it should load, and should contain the following (substitute your phone model and SIP firmware version):

    HTML Code:
    <Default>
      <callManagerGroup>
      <members>
        <member priority="0">
          <callManager>
            <ports>
              <analogAccessPort>2002</analogAccessPort> 
              <digitalAccessPort>2001</digitalAccessPort> 
              <ethernetPhonePort>2000</ethernetPhonePort> 
              <mgcpPorts>
                <listen>2427</listen> 
                <keepAlive>2428</keepAlive> 
              </mgcpPorts>
            </ports>
            <processNodeName>{IP address of Quadro}</processNodeName> 
          </callManager>
        </member>
      </members>
    </callManagerGroup>
    <loadInformation8 model="Cisco 7945">SIP45.8-3-2SR1S</loadInformation8> 
    </Default>
    You will also need a file called SEP<mac>.cnf.xml, where <mac> is the 12 character MAC address of your phone. I placed the variables you’ll need to change between { }. Also change the <loadInformation> content to your SIP firmware. The SIP line login name and password referenced in the <sipLines> section relate to the login credentials for the IP Line settings on the Quadro.

    HTML Code:
    <device xsi:type="axl:XIPPhone" ctiid="{your 10-digit numer}">
    <deviceProtocol>SIP</deviceProtocol> 
    <sshUserId>default</sshUserId>  
    <sshPassword>user</sshPassword> 
    <devicePool>  
     <dateTimeSetting>  
        <dateTemplate>M/D/Ya</dateTemplate>  
        <timeZone>Central Standard/Daylight Time</timeZone>  
        <ntps>  
             <ntp>  
                 <name>{IP address of Quadro}</name>  
                 <ntpMode>directedbroadcast</ntpMode>  
             </ntp>  
        </ntps>  
     </dateTimeSetting>  
     <callManagerGroup>  
        <members>  
           <member priority="0">  
              <callManager>  
                 <ports>  
                    <ethernetPhonePort>2000</ethernetPhonePort>  
                    <sipPort>5060</sipPort>  
                    <securedSipPort>5061</securedSipPort>  
                 </ports>  
                 <processNodeName>{IP address of Quadro}</processNodeName>  
              </callManager>  
           </member>  
        </members>  
     </callManagerGroup>  
    </devicePool>  
    <sipProfile> 
     <sipProxies>  
        <backupProxy></backupProxy>  
        <backupProxyPort></backupProxyPort>  
        <emergencyProxy></emergencyProxy>  
        <emergencyProxyPort></emergencyProxyPort>  
        <outboundProxy></outboundProxy>  
        <outboundProxyPort></outboundProxyPort>  
        <registerWithProxy>true</registerWithProxy>  
     </sipProxies>  
     <sipCallFeatures> 
        <cnfJoinEnabled>true</cnfJoinEnabled>  
        <callForwardURI>x--serviceuri-cfwdall</callForwardURI>  
        <callPickupURI>x-cisco-serviceuri-pickup</callPickupURI>  
        <callPickupListURI>x-cisco-serviceuri-opickup</callPickupListURI>  
        <callPickupGroupURI>x-cisco-serviceuri-gpickup</callPickupGroupURI>  
        <meetMeServiceURI>x-cisco-serviceuri-meetme</meetMeServiceURI>  
        <abbreviatedDialURI>x-cisco-serviceuri-abbrdial</abbreviatedDialURI>  
        <rfc2543Hold>false</rfc2543Hold>  
        <callHoldRingback>2</callHoldRingback>  
        <localCfwdEnable>true</localCfwdEnable>  
        <semiAttendedTransfer>true</semiAttendedTransfer>  
        <anonymousCallBlock>2</anonymousCallBlock>  
        <callerIdBlocking>2</callerIdBlocking>  
        <dndControl>0</dndControl>  
        <remoteCcEnable>true</remoteCcEnable>  
     </sipCallFeatures> 
     <sipStack>  
        <sipInviteRetx>6</sipInviteRetx>  
        <sipRetx>10</sipRetx>  
        <timerInviteExpires>180</timerInviteExpires>  
        <timerRegisterExpires>3600</timerRegisterExpires>  
        <timerRegisterDelta>5</timerRegisterDelta>  
        <timerKeepAliveExpires>120</timerKeepAliveExpires>  
        <timerSubscribeExpires>120</timerSubscribeExpires>  
        <timerSubscribeDelta>5</timerSubscribeDelta>  
        <timerT1>500</timerT1>  
        <timerT2>4000</timerT2>  
        <maxRedirects>70</maxRedirects>  
        <remotePartyID>false</remotePartyID>  
        <userInfo>None</userInfo>  
     </sipStack> 
     <autoAnswerTimer>1</autoAnswerTimer>  
     <autoAnswerAltBehavior>false</autoAnswerAltBehavior>  
     <autoAnswerOverride>true</autoAnswerOverride>  
     <transferOnhookEnabled>false</transferOnhookEnabled>  
     <enableVad>false</enableVad> 
     <preferredCodec>g711ulaw</preferredCodec>  
     <dtmfAvtPayload>101</dtmfAvtPayload>  
     <dtmfDbLevel>3</dtmfDbLevel>  
     <dtmfOutofBand>avt</dtmfOutofBand>  
     <alwaysUsePrimeLine>false</alwaysUsePrimeLine>  
     <alwaysUsePrimeLineVoiceMail>false</alwaysUsePrimeLineVoiceMail>  
     <kpml>3</kpml> 
     <natEnabled>false</natEnabled>  
     <natAddress></natAddress> 
     <phoneLabel>{YourPhoneLabelNoSpaces}</phoneLabel> 
     <stutterMsgWaiting>1</stutterMsgWaiting> 
     <callStats>false</callStats>  
     <silentPeriodBetweenCallWaitingBursts>10</silentPeriodBetweenCallWaitingBursts>  
     <disableLocalSpeedDialConfig>false</disableLocalSpeedDialConfig> 
     <startMediaPort>16384</startMediaPort>  
     <stopMediaPort>32766</stopMediaPort> 
     <sipLines> 
        <line  
         button="1"> 
           <featureID>9</featureID>  
           <featureLabel>{YourLabel}</featureLabel>  
           <proxy>{IP address of Quadro}</proxy>  
           <port>5060</port> 
           <name>{give same value as <authName>}</name> 
           <displayName>{your 10-digit caller ID}</displayName>  
           <autoAnswer>  
              <autoAnswerEnabled>2</autoAnswerEnabled>  
           </autoAnswer>  
           <callWaiting>3</callWaiting> 
           <authName>{login name for corresponding IP line}</authName>  
           <authPassword>{login password for corresponding IP line}</authPassword>  
           <sharedLine>true</sharedLine> 
           <messageWaitingLampPolicy>1</messageWaitingLampPolicy>  
           <messagesNumber>*0</messagesNumber>  
           <ringSettingIdle>4</ringSettingIdle>  
           <ringSettingActive>5</ringSettingActive> 
           <contact>{country code + 10-digit number}</contact>  
           <forwardCallInfoDisplay>  
              <callerName>true</callerName>  
              <callerNumber>false</callerNumber>  
              <redirectedNumber>false</redirectedNumber>  
              <dialedNumber>true</dialedNumber>  
           </forwardCallInfoDisplay>  
        </line>  
        <line  
         button="2"> 
           <featureID>9</featureID>  
           ..
           ..
           ..
        </line>  
       </sipLines> 
     <voipControlPort>5060</voipControlPort>  
     <dscpForAudio>184</dscpForAudio>  
     <ringSettingBusyStationPolicy>0</ringSettingBusyStationPolicy>  
     <dialTemplate>dialplan.xml</dialTemplate>  
    </sipProfile> 
    <commonProfile>  
     <phonePassword></phonePassword>
     <backgroundImageAccess>true</backgroundImageAccess>  
     <callLogBlfEnabled>2</callLogBlfEnabled>  
    </commonProfile> 
    <loadInformation>{SIP45.8-3-2SR1S}</loadInformation> 
    <vendorConfig> 
     <disableSpeaker>false</disableSpeaker> 
     <disableSpeakerAndHeadset>false</disableSpeakerAndHeadset> 
     <pcPort>0</pcPort> 
     <settingsAccess>1</settingsAccess>
     <garp>0</garp> 
     <voiceVlanAccess>0</voiceVlanAccess>
     <videoCapability>0</videoCapability>  
     <autoSelectLineEnable>0</autoSelectLineEnable> 
     <webAccess>0</webAccess>  
     <spanToPCPort>0</spanToPCPort>  
     <loggingDisplay>1</loggingDisplay>  
     <loadServer></loadServer>  
    </vendorConfig> 
    <versionStamp></versionStamp> 
    <userLocale> 
     <name>English_United_States</name> 
    <uid>1</uid> 
     <langCode>en_US</langCode> 
    <version>1.0.0.0-1</version> 
     <winCharSet>iso-8859-1</winCharSet> 
    </userLocale> 
    <networkLocale>United_States</networkLocale> 
    <networkLocaleInfo> 
     <name>United_States</name> 
    <uid>64</uid> 
     <version>1.0.0.0-1</version> 
    </networkLocaleInfo>
    <deviceSecurityMode>1</deviceSecurityMode> 
    <authenticationURL>http://yourwebserver/authenticate.php</authenticationURL>  
    <directoryURL>http://yourwebserver/directory.xml</directoryURL>  
    <idleURL></idleURL>  
    <informationURL></informationURL> 
    <messagesURL></messagesURL>  
    <proxyServerURL></proxyServerURL>  
    <servicesURL>http://phone-xml.berbee.com/menu.xml</servicesURL> 
    <dscpForSCCPPhoneConfig>96</dscpForSCCPPhoneConfig>  
    <dscpForSCCPPhoneServices>0</dscpForSCCPPhoneServices>  
    <dscpForCm2Dvce>96</dscpForCm2Dvce> 
    <transportLayerProtocol>4</transportLayerProtocol> 
    <capfAuthMode>0</capfAuthMode>  
    <capfList>  
     <capf>  
        <phonePort>3804</phonePort>  
     </capf>  
    </capfList> 
    <certHash></certHash>  
    <encrConfig>false</encrConfig>  
    </device>
    You’ll also need these two files in your TFTP root:

    dialplan.xml
    HTML Code:
    <DIALTEMPLATE>
     <TEMPLATE MATCH="*#"  Timeout="0"/>
     <TEMPLATE MATCH="*"   Timeout="4"/>
    </DIALTEMPLATE>
    g3tones.xml
    HTML Code:
    <tones>
    <trkLocaleName>United_States</trkLocaleName>
    <trkBaseClearcaseVersion>/main/3.3.release/1</trkBaseClearcaseVersion>
    <trkTranslationVersion>0</trkTranslationVersion>
     
       <tone c1="30831" i1="-2032" c2="30467" i2="-1104" d="2" t="ringing">
         <part m="on" t="2000"/>
         <part m="off" t="4000"/>
         <repeat c="65535"/>
       </tone>
       <tone c1="30467" i1="-1104" c2="28959" i2="-1404" d="2" t="reorder">
         <part m="on" t="250"/>
         <part m="off" t="250"/>
         <repeat c="65535"/>
       </tone>
       <tone c1="30467" i1="-1104" c2="28959" i2="-1404" d="2" t="busy">
         <part m="on" t="500"/>
         <part m="off" t="500"/>
         <repeat c="65535"/>
       </tone>
       <tone c1="30743" i1="-1384" c2="29780" i2="-1252" d="2" t="odial">
         <part m="on" t="65535"/>
         <repeat c="65535"/>
       </tone>
       <tone c1="30831" i1="-2032" c2="31538" i2="-814" d="2" t="idial">
         <part m="on" t="65535"/>
         <repeat c="65535"/>
       </tone>
    </tones>

    You can create your own ring list by placing your .pcm or .raw file in the TFTP folder, along with this file (also create same or similar file called “distinctiveringlist.xml” if desired):

    ringlist.xml
    HTML Code:
    <CiscoIPPhoneRingList>
    <Ring>
     <DisplayName>Old Style</DisplayName>
     <FileName>ringer1.pcm</FileName>
    </Ring>
    <Ring>
     <DisplayName>CTU 24</DisplayName>
     <FileName>CTU24.raw</FileName>
    </Ring>
    <Ring>
     <DisplayName>Merlin 2</DisplayName>
     <FileName>merlin2.pcm</FileName>
    </Ring>
    <Ring>
     <DisplayName>Merlin 7</DisplayName>
     <FileName>merlin7.pcm</FileName>
    </Ring>
    <Ring>
     <DisplayName>Pop</DisplayName>
     <FileName>Pop.raw</FileName>
    </Ring>
    </CiscoIPPhoneRingList>
    If you have your own webserver, you can also serve the directory, as well as custom backgrounds. For the directory, upload the file:

    directory.xml
    HTML Code:
    <CiscoIPPhoneMenu>
    <Title>{Personal Directory}</Title>
    <Prompt>{Select a number}</Prompt>                  
    <MenuItem>                                               
      <Name>{Name 1}</Name>          
      <URL>Dial:{number}</URL> 
    </MenuItem>                                       
    <MenuItem>                                               
      <Name>{Name 2}</Name>          
      <URL>Dial:{number}</URL> 
    </MenuItem>                                       
    ..
    ..
    ..
    </CiscoIPPhoneMenu>
    To create a custom background, create a folder called Desktops/320x212x16 in your TFTP root (MUST be that name, based on resolution and color depth of your screen, depending on your phone model…Google is your friend). In that folder place your backgrounds in 320x212 and 80x53 resolution, PNG format with 16-bit color depth. Then place the following file in that same folder, with one entry for each background/thumbnail combo:

    List.xml
    HTML Code:
    <CiscoIPPhoneImageList>
    <ImageItem Image="TFTP:Desktops/320x212x16/mybackground80x53.png"
               URL="TFTP:Desktops/320x212x16/mybackground320x212.png"/> 
    ..
    ..
    ..
    </CiscoIPPhoneImageList>

    You can also create your own menu for the Services menu...look here for more info:
    http://www.cisco.com/univercd/cc/td/...3/ipphs333.htm


    PM me if you have any questions.

    Good luck!
    Last edited by mobidutch; 03-25-2008 at 12:53 PM.

  2. #2

    Default

    Good job ! The description of configuration steps is very comprehensive and will be very useful for Cisco owners.

  3. #3

    Default

    Is very good information that you publish, but I have a Cisco IP Phone 7975g and I could not work with a Quadro16X
    Where I can get more information to get the work on my Quadro

  4. #4

    Default

    @mobidutch:
    Thanks for providing this detailed information. I have a few questions for you.
    I am trying to do the same thing, but with a different provider. I have a few issues.
    1- I can upgrade my firmware following all of the above steps.
    2- I have modified all of the xml files, but I keep getting "Unprovisioned" message on the phone. Any idea why and how to fix it?!
    3- I have placed my service provider sip information(RING CENTRAL) on the two xml file as you suggested, but no changes what so ever.

    I have spent more that two weeks going form site to site and trying to find out what to do with this phone. However, I have no luck so far. I can send you some more detail information on how my sftp is setup as well.

    I would really appreciate if you can provide me with any feedback which could help me in the right direction.

  5. #5

    Default

    Quote Originally Posted by mattfh View Post
    @mobidutch:
    Thanks for providing this detailed information. I have a few questions for you.
    I am trying to do the same thing, but with a different provider. I have a few issues.
    1- I can upgrade my firmware following all of the above steps.
    2- I have modified all of the xml files, but I keep getting "Unprovisioned" message on the phone. Any idea why and how to fix it?!
    3- I have placed my service provider sip information(RING CENTRAL) on the two xml file as you suggested, but no changes what so ever.

    I have spent more that two weeks going form site to site and trying to find out what to do with this phone. However, I have no luck so far. I can send you some more detail information on how my sftp is setup as well.

    I would really appreciate if you can provide me with any feedback which could help me in the right direction.
    Boy... I am no longer using a Quadro nor a Cisco 79xx series phone, so I have to dig deep.

    You say "I have placed my service provider sip information(RING CENTRAL) on the two xml file as you suggested". Where did I suggest that? As far as I can recall, the XML files ONLY need to specify how to talk to the Quadro. The SIP service provider info is specified on the Quadro itself.

    Also, note that when the XML files lists something between the {} brackets, don't include those brackets in the file. Just making sure...

  6. #6

    Smile

    Quote Originally Posted by mobidutch View Post
    Boy... I am no longer using a Quadro nor a Cisco 79xx series phone, so I have to dig deep.

    You say "I have placed my service provider sip information(RING CENTRAL) on the two xml file as you suggested". Where did I suggest that? As far as I can recall, the XML files ONLY need to specify how to talk to the Quadro. The SIP service provider info is specified on the Quadro itself.

    Also, note that when the XML files lists something between the {} brackets, don't include those brackets in the file. Just making sure...

    Well, at the time I was thinking the Quadra is another SIP provider. However, later on as I searched around I found out that it is not. Therefore, I ask you this: can I use your guides, but configuring this phone for "ring central"?! Also, what am I doing wrong that cant upgrade the SIP firmware?! Finally, yes, I have replaced the {} brackets....

  7. #7

    Default

    Yes, you should be able to configure your Quadro to use Ring Central as you SIP provider. The Quadro administration manual tells you how to do that, using the SIP information provided by Ring Central. It also tells you how to configure the Quadro as a SIP server for your phone. You do that by creating an extension on your Quadro. The extension number and its password are used in the XML file for your phone to log in to the Quadro. The SIP registration settings for the extension use the login info you got from Ring Central.

    As for upgrading firmware...it depends on what firmware you are currently on. The method I described assumes that your phone currently already is on some 8.x firmware version. If it is on 7.x the method is different, with different XML file definitions. You would first need to go from 7.x to an older 8.x release, and then use the method I described to upgrade to the latest 8.x release.

  8. #8

    Default

    Mattfh,
    Were you able to get your phone to work with Ring Central? I'm also trying to get the 7945G to work with it.

  9. #9

    Default

    first of all, this is the only usefull information about this subject. GREAT JOB!!

    my problem is quite strange, because the phone just wont register with asterisk pbx.

    when i was looking the line settings in the phone menu, the proxy port option do not have anything written.
    so i reviewed over and over again the sep file and everything is correct.
    anyone with the same problem?

    chears

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