Results 1 to 2 of 2

Thread: 'IP Connection Cannot Be Established'

  1. #1

    Unhappy 'IP Connection Cannot Be Established'

    We've been living with this for some time. We have tried all sorts to resolve it.

    Often (Most times) when we attempt to make a call we are presented with the following audio 'IP Connection Cannot Be Established'. 9 times out of 10 if we replace the handset and make the call again it connects.

    The logs look like this:

    .017 OnSIPCallReportError: line #2[0](e:14), got error code "Incorrect Target", callID - 36656244496821211.
    .020 KillTimer: line #2, type - FaintHopeHypnosis, callID - 36656244496821211.
    .021 EndTone: line #2(e:14), tone - None.
    .022 OnErrorMoveNext: line #2[0](e:14), got error "Incorrect Target", end of call records.
    .022 EndMediaSession(*): {MG0} - 36656244496821211.
    .023 EraseEndpoint: {MG0}<RTP/1001>[172.40.0.1:6026] - 36656244496821211.
    .024 EraseEndpoint: {MG0}<RTP/1002>[x.x.x.x:6028] - 36656244496821211.
    .024 EndMediaSession: {MG0} - 36656244496821211, ownerID - 36656244496821211, requesting RTP statistics.
    .026 EndMediaSession: RESET {MG0}.
    .026 EndMediaSession(*): {MG5} - 36656244496821211.
    .027 EraseEndpoint: {MG5}<RTP/1001>[172.40.255.252:49662] - 36656244496821211.
    .029 EndMediaSession: RESET {MG5}.
    .032 <<<<<<<<<<<< Handle Map >>>>>>>>>>>>
    C:
    #2 , ID - 36656244496821211.->SIP
    #2 , ID - 5224803015227537537.->PBX


    What I don't understand is what 172.40.255.252 address has to do with anything. Its not an IP address assigned to the Epygi

    Any ideas?

    Thanks

    Craig

  2. #2
    Quadro Architect
    Join Date
    Jun 2006
    Location
    Around myself
    Posts
    2,075

    Default

    Hello Craig

    the 172.40.255.252 is the IP address of the IP Phone, with tried to call out.
    The piece of logs you posted is not enough to tell the exact reason of getting such "Incorrect Target" message. Typically this happens when a problem with DNS server exists (it does not resolve the destination hostname).. Also ICMP Destination Unreachable message could be a reason for this. You can look for the reason in the SIP UA logs - it looks like it didn't receive the expected answer to the INVITE message sent.

    Best regards,
    David

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Similar Threads

  1. IP connection cannot be established
    By afripayments in forum Troubleshooting and Problems
    Replies: 4
    Last Post: 10-15-2007, 12:35 AM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •