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Thread: call pickup

  1. #1

    Smile call pickup

    Is there any way to implement call pickup. Call pickup, a common pbx feature, is normally available in two ways. All desired extensions are put in a pickup group. If any phone rings, any other phone in the group can dial a code to answer the ringing phone. Another form is where no phone is in a group but when a phone rings another extension can enter a code and the ringing extension number (directed call pickup). Can either feature be implemented on the Quadro?

  2. #2

    Default

    It is part of the Extension user functionality and dial plan already. You chose a number and say it is a PICK UP group and select the extensions that are within it.

    Regards

    Kevin

  3. #3
    Quadro Architect
    Join Date
    Jun 2006
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    Around myself
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    2,075

    Default

    Yep, just go to "Extension Management"->"Add"->choose the needed option (Pickup Group). Then read the manual
    We have the first option in Quadro - no direct pickup (can do if really needed very much
    Best regards,
    David

  4. #4
    Senior Member
    Join Date
    Aug 2008
    Location
    Chilterns - SouthEastern England.
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    Default

    You can kind of implement directed call pickup - at least, with a Snom - if you program one of your soft keys to "Watch Extension XXX" then you get a line on the dislpay showing you when XXX is making or receiving a call. But when XXX is still at the *ringing* phase of an inbound call, you can pick that call up by pressing Tick.

  5. #5

    Default

    Sorry to reply to an old post but my search led me here, I just started to evaluate the Quadro.

    Is there a way to prevent (selectively even) the behavior ccomley mentions on Snoms? In the Snom GUI, if I change the type from "extension" to "BLF" the ringing extension will be watched but can't be picked up.

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