Results 1 to 6 of 6

Thread: Speed Dial / Function Keys - Light

  1. #1

    Default Speed Dial / Function Keys - Light

    Ok, hopefully an easy one...

    I had programmed on the handsets here (4) our numbers on a few function keys.
    eg. Speed Dial = 17
    When someone was on the phone at 17 that key would be illuminated.
    Sometime recently that seems to have stopped working.

    using snom360 and have no idea why this might be.
    The speed dial button still dials the extension as I would expect.


    Thanks

    Tim

  2. #2

    Default

    Yes BLF faults are known issues with Snom phones, however it has mostly been resolved and we don't seem to get any issues now. Are you running 7.1.30 firmware?

  3. #3

    Default

    Why you set "Speed Dial = 17" for function key ? Normally it should be configured with an "Extension" type. Also if you want to use BLF on SNOMs, then better to configure the phone as a Receptionist using Receptionist Wizard.

  4. #4

    Default

    I set it because as speed dial because I am junior
    I don't know what BLF means ( ... light function).
    I reset the phones and it all started working again... Is there a way to globally reset all phones? Not a big deal as small site.

    Thanks for the tips, I will look into the receptionist functions

  5. #5

    Default

    BLF - Busy Lamp Field.

    Configuring the phone as a Receptionist is the best way to use it's BLF functionality.

  6. #6

    Default

    Some additional note to this:
    In general receptionist wizard in addition to configuring the BLF buttons also is enabling the "Call Queue" service.
    To make it easier in the 5.0.x you will be able to configure the BLF from IP Lines configuration page, clicking "Advanced" link. So there will not be necessity to use receptionist wizard for configuring BLF's.

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Similar Threads

  1. Programming soft keys - Aastra 480i
    By denismatte in forum 'How Do I' Questions
    Replies: 1
    Last Post: 04-23-2008, 07:23 PM
  2. Speed Dial
    By centina in forum 'How Do I' Questions
    Replies: 3
    Last Post: 11-20-2007, 04:24 PM
  3. Set up global speed-dial entries
    By brian in forum 'How Do I' Questions
    Replies: 1
    Last Post: 02-05-2007, 12:42 AM
  4. Speed Calling
    By debjy in forum 'How Do I' Questions
    Replies: 1
    Last Post: 10-03-2006, 05:33 PM
  5. Speed Dialing
    By cgaunt in forum 'How Do I' Questions
    Replies: 1
    Last Post: 06-20-2006, 08:40 PM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •