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Thread: call routing

  1. #1

    Default call routing

    Ok have several issues am trying to work out..

    The scenario is as follows:
    Office in Japan using an ITSP based in Australia (Pennytel) for local calls in Japan.
    This is due to the cost of the ITSP in Aust being cheaper than anything I can find here in Japan.

    Rules are:
    1.Users when dialling numbers inside Japan just dial the number as per normal PSTN. Then these calls are routed by Pennytel.
    2. When users need to dial overseas then they use 7 before the number (7+1 30312345)


    Problems I am having is the DID number from Pennytel is showing when calling how can I hide it or preferably show the original caller id (the PSTN number in Japan)?? I dont want customers thinking they are being called from Australia...

  2. #2

    Default

    Quote Originally Posted by mjnorris View Post
    Ok have several issues am trying to work out..

    The scenario is as follows:
    Office in Japan using an ITSP based in Australia (Pennytel) for local calls in Japan.
    This is due to the cost of the ITSP in Aust being cheaper than anything I can find here in Japan.

    Rules are:
    1.Users when dialling numbers inside Japan just dial the number as per normal PSTN. Then these calls are routed by Pennytel.
    2. When users need to dial overseas then they use 7 before the number (7+1 30312345)


    Problems I am having is the DID number from Pennytel is showing when calling how can I hide it or preferably show the original caller id (the PSTN number in Japan)?? I dont want customers thinking they are being called from Australia...


    If you are using an Australian ITSP .. to dial back into Japan ? well if it is using the Australian telephone lines... you might... might be able to use 1831 as a prefix to your telephone numer to block the number from being presented to your caller...

    1831 = Caller Number Display block

    Regards,

    Kevin

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