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Thread: VOIP calls not showing on status page

  1. #1

    Default VOIP calls not showing on status page

    when I go to Main / home and see the "Active calls list"

    FOX calls show up BUT when I make a VOIP call via a VOIP provider setup in the wizard .. the call does not show up in the active call list ?

  2. #2

    Default

    Actually we haven't such problem. Have you refreshed the page after call establishment ?

  3. #3

    Default

    Yes refreshed the page ... no call is shown

  4. #4

    Default

    Such situation is possible only in that case, when the caller is IP-Phone and it isn't registered on Quadro. For further investigation we need to look into Quadro systemlogs. You can turn to Epygi Technical Support with this problem.

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