IVR menu a Auto Attendant extension

[skyways]

Hi!

I'm using a Quadro2X with 4_1_33 software version.
I want to set up an IVR menu for Auto Attendant extension.
I have an XML example with its wave files.
How do I set up it?

[AramK]

You must upload your xml file and the voice promptes from the Attendant page. Open on Quadro GUI "Users -> Extensions Management" page, click on Attendant (AA), then click on "Attendant Scenario" link. Choose option "Custom" and upload your scenario file and voice massages from appropriate fields.

[skyways]

Thank you so much!

I have another question... I'm just starting to use VXML and I want to ask if someone use a third-part tool to build IVR menu or if exist some epygi documentation about it.

[AramK]

You can use any xml/vxml editor.
We have a document in our WEB introducing working with Quadro AA custom scenarios, as well as several scenarios. You can download them from "Channel Portal login -> Support Documents -> Installation Scenarios -> Working with custom scenario of Quadro's Auto Attendant" section.

[skyways]

Thank you so much. I will try and I will let you know!

[AramK]

You're welcome Fell free to write us if you'll have any other questions.

[KSComs]

You can use any xml/vxml editor.

I use Microsofts XML Notepad 2007 .... ( it works with win 2k as well )

http://www.microsoft.com/downloads/d...displaylang=en



Regards

Kevin

[kevinj@kjltd.co.uk]

Channel Portal login -> Support Documents -> Installation Scenarios -> Working with custom scenario of Quadro's Auto Attendant

I am unable to find this document. Can you help pleaes.

[Nebula]

Channel Portal login -> Support Documents -> Installation Scenarios -> Working with custom scenario of Quadro's Auto Attendant

I am unable to find this document. Can you help pleaes.

You will find it here.
http://support.epygi.com/index.php?_...413&nav=0,3,65