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Thread: Attendant Scenario width 2 message

  1. #1
    Junior Member
    Join Date
    Nov 2007
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    drummondville
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    Default

    Attendant Scenario with 2 messages
    Hi,
    I want use Attendant Scenario – 00 with 2 messages.
    First message, if we are between 8 am to 4 pm.
    Second messege, if we are between 4pm to 8 am.
    How can make this in XML with “datetime_hour” variable

  2. #2

    Default

    You can do that without using xml scenario. You can configure it using document named "Preventing Unauthorized Calls on the Quadro" located on the download section. In the document find "Using Date/Time Limitations on Call Routing Rules" header.

  3. #3

    Default

    Or, if you are interested in trying it out - we have an application that can create the AA scripts for you (including business hours checking).

    PM me your details if you would like to try it out.



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