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Thread: Epygi QX50 1 way audio only over Peplink VPN, Want 2 Way

  1. #1

    Default Epygi QX50 1 way audio only over Peplink VPN, Want 2 Way

    Greetings, I recently installed an Epygi QX50 VOIP server in my office, with Yealink T48s phones. I have a Peplink Balance 305 router at the office and Peplink Balance One at home, which provides me a Peplink pepVPN between my home and office.vidmate mobdro


    (TLDR - T48s user can hear, but no one can hear user)

    I have attempted to use of my Yealink T48s phones at my home as an extension to the system. Everything works EXECEPT for Microphone audio from the the person using the phone. The phone user can hear the caller, but the mic audio of the user is not transmitted. (TLDR - T48s user can hear, but no one can hear user)

    I have created rules in the peplink firewalls for incoming, outgoing and internal firewall, on both ends. I created a blanket rule to allow all traffic between the two networks. (I have tried the phone onsite at the office, and all audio works when connected to the same lan as the QX50)

    In searching the Epygi forums, I found several similar older posts (5+ years old) that had issues with one-way audio. However, there was never any resolution posted.

    Anyone with a similar experience, or have any ideas?

    Thank you for reading.
    Last edited by TrevorNoah; 06-08-2019 at 12:43 PM.

  2. #2

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    I recently completely overhauled my network & put in a new phone system.

    I put a Balance 305 in my main office and a Balance-One-Core at my home, so that I could have an easy/reliable VPN connection between my work and home. (same as I had at my old office and home, until the ex took my Balance 380 when she had to vacate the home…)
    (I got the dogs, the cars and the house… she took my Balance 380)

    The analog phone system was replaced with an Epygi QX50 VOIP server, with Yealink T48s phones.
    When I connected the “house” phone at my house, it quickly connected to the server IP over the VPN and even updated the phone.

    However, I am having audio problems with this remote phone. I can hear callers, but my microphone audio is not transmitted.

    My basic research has identified that this is likely a NAT issue, that audio is being routed one direction but not the other. I am unsure of how to control/route the NAT across a PepVPN
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    Last edited by samanthagates29; 06-13-2019 at 10:09 PM.

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