Default Issue with QCC not getting system info from certain Epygi's

[dale77]

Hello everyone,

We're having an issue with QCC and the data it's get from some of the Epygi's we manage. About 25% of them all show N/A for every column in QCC. The application itself shows the systems as online but no other info is available.

While I was investigating this issue, I tested the systems in question using CURL. I sent the following request to the Epygi:

curl -s -k -A "QCC Agent" -d --url "https://X.X.X.X/hiddenputconf.cgi?username=admin&passwd=YYYY&cgiac tion=do_getinfo"

X.X.X.X is the IP Address of the Epygi, YYYY is the password.

For a system that is working correctly in QCC, I get the following output:

centralized_management;5.2.49 - Release$$QuadroM8L$$26 day 6 hour 40 min 47 sec$$SystemDescriptiveName;

For a non-working Epygi, I see this:

centralized_management;Incorrect username or passworduc browser shareit appvn



Most of the systems I am getting error with are 4x or M8L. The username and password is valid, I can log into the Epygi Web Interface just fine. I believe the firmware on these are 5.2.49, although not all our systems running 5.2.49 have this issue.

Any thoughts on where I should start with resolving this? I suspect it's going to come down to a firmware upgrade...