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Thread: can't always hear incoming voices

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  1. #1

    Default can't always hear incoming voices

    I have an epygi qx20 and yealink t23g phones
    It will all work fine for 6 plus hours then suddenly we will no longer hear voices from incoming calls
    The callers can hear us but we hear nothing
    If we call out we have the same problem
    After turning the qx20 off and then back on and waiting for the phones to connect we are all good again for a few hours till it goes off again
    This happens 3/4 times a day
    There is nothing in the system logs to show what is happening
    My router settings have udp ports 6000-6035, 6037 to 6255, and 5000 to 5500 open
    Any advice would help
    Thanks in advance
    Ray

  2. #2

    Default

    Stop using epygi stun and use the external ip, reduce the stun timer to 1 hour

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