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Thread: Locking and unlocking IP Phones

  1. #1



    We have installed a 16x with about 20
    snoms 300. we want to lock the phones, so that users can only call
    after they "unlock" the phones. I have tried using AAA but we don't
    want users to unlock the phones everytime they want to dial,
    since they make calls quite oftenly and having to login
    everytime they call is tiring and monotonous. We just want
    them to unlock when they come to work, and lock
    when they leave.

    Is there a solution for this? If not, are there any third party solutions to this?

    Edited by: afripayments

  2. #2
    Quadro Architect
    Join Date
    Jun 2006
    Around myself


    Well, there is a way to do something like this. In the "Account Settings" page under the Extension Login, there are two checkboxes: "User Password Protection for:" "Incoming Calls" and "Outgoing Calls". If your users don's mind using GUI interface, they can login to their extension and switch that ON/OFF every time going from or coming to work.

    Also maybe this could be done using Quadro's new Hot Desk functionality (probably will require to have RADIUS server installed), but I am not sure. I'll ask Arsen to comment here if it is possible... Edited by: davrays

  3. #3


    Yes, it's possible to lock/unlock phones using Hot Desk functionality, but be aware that it applies only to SIP calls and there are some prerequisites (RADIUS server, custom AA with appropriate VXML scenario, ...).
    Let me know if you are interested in, I'll send you more detailed instructions how to install and use Hot Desk.

    Petite live
    Mmi Dispensary Near 91344
    Last edited by arsen; 08-20-2011 at 11:43 AM.

  4. #4


    Thanks for the response. SIP calls include calls through
    E1 gateways, right? Could you please send me detailed instructions how
    to install and use Hot Desk.

  5. #5


    Find below snip from the doc "Using
    Hot Desking on the Quadro", which hasn't been published yet. The full doc can be sent via email if needed (please provide email address to send in this case).


    Hot Desking is a feature which allows users to make and receive calls using
    their own accounts from any phone connected to the Quadro. By entering own
    usernames and passwords users log into their accounts and exploit them as their
    own numbers. After they log out, other users
    can log in.

    Hot Desking also allows limiting and controlling the calls of these
    extensions due to call routing records with enabled RADIUS Authentication and

    This document gives basic steps and instructions on how to implement and
    accomplish Hot Desking configuration.

    and Requirements

    is connected to the network and properly configured

    version 4.1.33 or higher is running on the Quadro.

    accounts with SIP usernames and passwords are added to SIP registration server

    Server (VoIP billing system) which supports pre-paid mode is properly
    configured. Accounts with SIP usernames and passwords are added to the RADIUS
    server database.

    dictionary is installed on the Radius Server (the dictionary file will be
    provided upon request).

    Server installed and properly configured.

    Desking Functional Description

    To describe Hot Desking functionality let?s assume that Quadro initially
    has a default extension 11[/b] with a
    default username and password. To access the account from that extension the
    following should be done.

    1. [/b]The user dials to the preconfigured Custom
    Auto Attendant (see Section 5[/b]).

    2. [/b]Enters the username (added on the RADIUS
    and SIP servers e.g. 444111).

    3. [/b]Specifies the password (e.g. 444).

    As a result the user gets authentication from the RADIUS server (the
    user hears the ?Values accepted? voice message.). The extension gets the
    username 444111 with the password 444 registered on the sip server. So the
    444111 number will be available until the user logs out.

    After dialing to the Auto Attendant again a voice prompt is heard to
    enter the password. Entering the correct password Quadro restores the sip user
    name which was assigned to that extension before login.

    When the user is logged
    in he can use the voice mail of that account, he can dial *0[/b] and hear voicemail instructions from the Application server.

    When a call comes in and
    the user is logged in, the call goes to both Quadro and Application Server. If
    the user doesn?t answer the call after the configurable delay (answering
    timeout) the Application Server answers it, so the call goes to voice mail.

    note:[/b] For outbound
    calls configure a call routing record with an enabled RADIUS Authentication and
    Authorization. After that any outbound call from that extension will pass
    authentication and authorization on the RADIUS server.

    Please Note:[/b] You cannot login to the account if
    you are already logged in from another phone.

    Note: [/b]If the Quadro
    reboots, the default extension settings are restored, so the user has to
    re-login to his account.


    The following steps describe how to
    implement Hot Desking feature on the Quadro:

    1. [/b]Configure Quadro (RADIUS Client and
    Custom Auto Attendant) as described in Section 5[/b].

    2. [/b]Configure the mailboxes for Voice
    Mail Service on the Application Server with the above mentioned sip user names
    and passwords (see Section 6[/b]).

    WENDIE 99
    Last edited by arsen; 08-20-2011 at 11:43 AM.

  6. #6



    I would like to read more on this feature and know whether we
    can integrate into our system. From what I have read on hot desk, I
    have a few questions/requests

    1. What is the application server?
    2. could you please sent me the documentation on hot desk?

    Edited by: afripayments

  7. #7


    Status: email is just sent to the mentioned address.

    Public store
    Last edited by arsen; 08-20-2011 at 11:43 AM.

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