Page 2 of 2 FirstFirst 12
Results 11 to 12 of 12

Thread: Close Reason: Got BYE message

  1. #11


    We still having disconnects after disabling session timers, don't know what else to do?

  2. #12


    To investigate your problem we need the following information.
    1. Firmware version of Quadro.
    2. Model and Firmware version of IP-Phone.
    3. Your network setup and exact call path when you are experiencing call drop.
    4. System logs downloaded right after call drop (developer logging must be enabled).

    Open a TSS ticket with the following information and we'll back to you with answers/suggestions.

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Similar Threads

  1. Fail reason: "Negotiation"
    By warren in forum Troubleshooting and Problems
    Replies: 3
    Last Post: 08-25-2009, 12:54 PM
  2. CR: Fail Reason as check boxes.
    By threebit in forum Suggestions and Feedback
    Replies: 4
    Last Post: 06-12-2008, 04:04 PM
  3. AA - Welcome message to ext
    By nlucas in forum VXML Scripting on Quadro
    Replies: 3
    Last Post: 04-22-2007, 06:26 PM
  4. AA - Welcome message+info to ext.
    By nlucas in forum 'How Do I' Questions
    Replies: 0
    Last Post: 04-10-2007, 03:21 AM
  5. Out of Office message
    By threebit in forum Suggestions and Feedback
    Replies: 0
    Last Post: 11-01-2006, 05:42 AM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts