We still having disconnects after disabling session timers, don't know what else to do?
We still having disconnects after disabling session timers, don't know what else to do?
To investigate your problem we need the following information.
1. Firmware version of Quadro.
2. Model and Firmware version of IP-Phone.
3. Your network setup and exact call path when you are experiencing call drop.
4. System logs downloaded right after call drop (developer logging must be enabled).
Open a TSS ticket with the following information and we'll back to you with answers/suggestions.
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