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Thread: Time-related call diversion on QX200

  1. #1

    Default Time-related call diversion on QX200

    We've got a QX200.

    I'm currently trying to set it up so that we can provided "extended" support hours.

    - Ideally, what I'd like is that between 8am & 9am & 4:30pm - 7pm on weekdays, and 9am-12pm on Saturdays, a call to a DID would automatically divert to a VE with a unconditional call diversion (which goes to my mobile).
    - If the DID is unanswered during business hours, it would also divert to the same VE.
    - If the DID is set to DND, it would go to voicemail, and outside those extended hours, it would also go to voicemail.

  2. #2

    Default

    absolutely possible within the CRT...

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