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Thread: acd agent logon

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  1. #1

    Default acd agent logon

    when dialing : *83
    quadro respond : incorrect id entered , please try again

    question : how a user can logon as an acd-agent ?

    thanks henri

  2. #2

    Default

    Ok , i find out what happens
    the calling address of agent should be the extension number of this agent
    then login/logout works fine

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