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Thread: sip tunnel ... Reason: User not found

  1. #1

    Default sip tunnel ... Reason: User not found

    I have 2 Quadros that I want to join using a 2-way SIP Tunnel.
    I can't get them to register with pending event -

    Quadro 1 - SIP TUNNELSLAVE / Could not register with user SIPTunnel_PLN02 on server Reason: User not found

    Quadro 2 - IP phone user SIPTunnel_PLN02 [109.176.71.200:5060]: registration failed. Reason: No Such Line Configured

    Which indicates I have to setup a user/line on each Quadro. Is this correct only I can't find anything about this in the manual.

    In anticipation thanks for your assistance.

  2. #2

    Default

    SIP tunnel has noting to do with IP phones/lines. Take a look at the SIP tunneling document at the following link:
    http://support.epygi.com/index.php?_...oaditemid=1836
    It will help you to understand the usage scenarios and configuration details.
    Don't forget to login to Epygi's support portal before clicking on the link above.

  3. #3

    Default Fixed

    Quote Originally Posted by hrant View Post
    SIP tunnel has noting to do with IP phones/lines. Take a look at the SIP tunneling document at the following link:
    http://support.epygi.com/index.php?_...oaditemid=1836
    It will help you to understand the usage scenarios and configuration details.
    Don't forget to login to Epygi's support portal before clicking on the link above.
    I was trunking between a 0100 and 0200 Quadro units. 0100 only takes digits as passwords but accepted text. Once I changed to all digits on both it worked.

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