Hi all.


Are there any, who knows how to:

Identify the extension who returned the call.

Example:

The operator transfer a call to the extension, there are a second call in the queue , that is transfer to other extension.
And a third call enter too to the operator. If the call is returned, the user who manage the operator, don't know which extension is who returned, in the display only appear "return" if the second call transferred has been returned too. They has 1 call talking and two call in the queue returned and they has to ask to the "again" where must be transferred.


Are there possibility to know the extension who call back the call?


Thanks