Results 1 to 4 of 4

Thread: ring group to voicemail

  1. #1

    Default ring group to voicemail

    I have a trunk set up to unconditional call forward to an extension. We will call it 100. extension 100 has a hunt group set up with ring group 200 and 201 set up in it as well as ext 228(this is a reception phone with voicemail). In theory the calls are to hit ring group 200 for 15 seconds then 201 for 15 seconds then to extension 228 for 5 seconds and should hit the voicemail.

    This isn't working. I need my ring group to end in voicemail, and all i can get it to do is ring the extensions that are setup in the ring groups for alotted time. it disconnects before vm picks up. Can someone help asap?


  2. #2


    this is an quadro M8L with the latest firmware on it

  3. #3



    First of all voice-mails will go to ext.100 and not on your reception ext.228 because you set hunt group on ext.100. You need to check whether the voice-mail service on ext.100 is enabled or not. For this go to Extensions Management select and edit ext.100. Under "Voice Mailbox Settings" check if it's enabled at all. Then you can configure "Shared Voice-mailbox" on one of programmable keys of the receptionist's phone to retrieve voice messages left on ext.100. Let me know if you need more assistance with this.

  4. #4


    found the problem. hunt group has to have the ring groups added as well as the vm extension.

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Similar Threads

  1. Quadro6L - Make group of extensions ring + call out on particular FXO
    By quadroconfusion in forum 'How Do I' Questions
    Replies: 1
    Last Post: 01-24-2011, 08:54 AM
  2. Problem picking up call ringing on ring group
    By woods in forum Troubleshooting and Problems
    Replies: 6
    Last Post: 07-04-2010, 09:55 PM
  3. Voicemail & Ring Group Query
    By in forum General Discussions
    Replies: 2
    Last Post: 02-16-2009, 02:04 PM
  4. Group Ring + Missed Calls.
    By riskdata in forum 'How Do I' Questions
    Replies: 1
    Last Post: 05-25-2007, 06:35 PM
  5. Ring Group
    By choosepure in forum 'How Do I' Questions
    Replies: 1
    Last Post: 02-12-2007, 06:17 AM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts