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Thread: Direct Transfer to voice mail

  1. #1

    Default Direct Transfer to voice mail

    How do I build a Route/button to transfer a caller directly into a voicemail box without ringing the extension.

  2. #2

    Default

    Hello,

    Create some "PBX-Voicmail" routing rule like below and use the rule to transfer the calls to voicmailboxes directly. For instance, by dialing 315 you will reach the voicmailbox of ext.15.

    Destination Number Pattern: 3*
    Number of Discarded Symbols: 1
    Destination Type: "PBX-Voicmail"

    Regards,
    Aram.

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