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Thread: Dial object not working

  1. #1

    Default Dial object not working

    Hi

    I am having problems getting the dial object to work with new version of firmware. I have an entry in my call routing table of 66?? which when dialed sends the call directly to the VM of that extension. This works when dialing from any phone however when I get the VXML script to do the same thing using the dial object it just hangs after playing the message. Here is a copy of my form...

    <form id="OutsideBusinessHours">
    <var name="OutsideBusinessHoursConnectExt" expr="''"/>
    <block name="OutsideBusinessHoursAction1">
    <prompt> <audio src="SPCA_AfterHours_uLaw.wav" /> </prompt> <!-- AFTER HOURS AUDIO FILE-->
    <assign name="OutsideBusinessHoursConnectExt" expr="'6619'"/> <!-- Reception Mailbox 6613 -->
    <goto nextitem="OutsideBusinessHoursConnect"/>
    </block>

    <object name="OutsideBusinessHoursConnect" classid="dial"> <!-- Connect to Reception Mailbox -->
    <param name="pattern" expr="OutsideBusinessHoursConnectExt"/>
    <filled>
    <exit/>
    </filled>
    </object>
    </form>

  2. #2

    Default

    What type of Quadro product and what firmware version you are using?

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