Quadro ISDN Gateway

[talkup]

Hi There,

We have installed many Quadro ISDN Gateway's in the past year without too many problems in terms of configuration.

We have just recently installed one with a particular problem for the customer.

When they dial a number it seems to wait for some time to begin dialling i.e. hear a dialling tone and this is taking in excess of 8 seconds. The customer is obviously upset as before over traditional ISDN it would dial within 2 seconds.

This device is installed in Australia and typically dialling digit sizes vary between 6, 8 and 10 digits is most common 13xxxx or 02xxxxxxxx or 04xxxxxxxx.

Is there a particular setting to tweak in the settings to make the dialling go through faster?

I have attached a screen dump of the settings off the ISDN Wizard (PNG File Attached)

Please help.

Thanks,
Fernando

[artur_s]

Hello,

Could you please attach part of ISDN L3 logs?
It may help us to see the problem

Thanks,
Artur