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Thread: Auto Attendant distorted only on line port 1

  1. #1

    Default Auto Attendant distorted only on line port 1

    Hi guys I'm using a Quadro 4L with a very basic configuration.

    However everything was working fine but now whenever someone calls, the auto attendant responds with a "weird" distorted version of it.

    THIS ONLY happens if the pstn line is connected to line port 1. If i switch it to port 2, the auto attendant responds without any problems and crystal clear.

    Here is a link to the sound, i recorded it using a call recorder. It's a dropbox link so it's safe.

    https://dl.dropbox.com/u/50614172/Ou...-%20154901.mp3

    Any ideas?

    Fernando

  2. #2

    Default

    On 4L you have 4 FXO ports. Does it work OK on all 3 ports and distorts the voice on port 1 only? If that is the case then it is probably hardware issue.

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