Results 1 to 3 of 3

Thread: Add Rings Before Auto Attendant Picks Up

Hybrid View

  1. #1

    Default Add Rings Before Auto Attendant Picks Up

    Client with an M8L and Broadvox service, is currently using the default Auto Attendant setup. When callers dial their main office number, the Auto Attendant picks up right away, usually with out any rings heard by the caller. The Client would like the caller to hear 2 or 3 rings prior to the Auto Attendant picking up the line. I have looked all over but can not find a way to do this, any ideas?

  2. #2

    Default

    Typically auto attendant picks up the call after one ring and there is no cofiguration setting to change that. But if the client anyway wants to hear 2 or 3 rings you can use an artificial method. Route all incoming calls to one of FXS lines (extensions 101 or 102) instead of 00 (auto attendant). In the Suppl. Services-Basic Services for extension 101 (or 102) change the "No answer timeout" to 5 sec (it is about 2 rings), disable call waiting service. In the Suppl. Services activate "No answer call forwarding" to 00 (auto attendant).

    Thanks
    Ashot

  3. #3

    Default

    Great idea, I have done this for other situation but just did not think of it for this particular instance. Thanks Ashot.

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Similar Threads

  1. Auto attendant
    By bsnquadro in forum 'How Do I' Questions
    Replies: 6
    Last Post: 11-16-2012, 01:30 AM
  2. Trouble configuring Auto Attendant
    By mrringo in forum Installation
    Replies: 3
    Last Post: 03-12-2012, 02:46 PM
  3. Auto Attendant and call routing (Press 1 instead of ext11)
    By quadroconfusion in forum 'How Do I' Questions
    Replies: 1
    Last Post: 05-17-2011, 02:51 AM
  4. Tutorial : Personnaliser son Auto Attendant
    By jeystrash in forum Français
    Replies: 1
    Last Post: 03-19-2010, 07:49 AM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •