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Thread: differentiate between incoming calls

  1. #1

    Default

    Environment: Epygi 4xi, ISDNand Snom 300 & 360 handsets
    Users have direct numbers (DID using ISDN) andMain numbersuse Multi Extemsion Ring to groups of users.


    Therequest is to allow users to differentiate between incoming direct calls and Main (group) calls. This could be via ringtone, display or led.


    A possible solution is: http://wiki.snom.com/wiki/index.php/...ace/Preference s/Alert-Info_Ringerbut is/how should the 4xi be configured to deliver this?
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    Last edited by t_h_048d3; 04-09-2011 at 08:44 PM.

  2. #2

    Default

    On your Many Extension Ringing extension have a play around with the Distinctive ringing option under "Caller ID Based Services".

    With this you can enable a distinctive ring as the name implies, but you can also use the Nickname option to have a text string come through to the phone as part of the Caller ID. This text would only come through on calls to the main number so your staff could tell the difference between these calls and calls to their DDI.


  3. #3

    Default

    perfect ... thanks
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    Last edited by t_h_048d3; 04-09-2011 at 08:44 PM.

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