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Thread: 2X can not call phone TLS

  1. #1

    Default 2X can not call phone TLS

    When I register several phones with TLS which certificates are installed, they can not call each other and be heard''the number you want to connect does not exist,''while they are registered in the system and can dial phone non-TLS.Phones which are not TLS can not call those who have TLS.
    help please!Thanks.

  2. #2

    Default

    Hello,

    The mentioned voice prompt(number dialed does not exist) is being played when there is no suitable call routing rule for the dialed destination. I do not see any connection of the issue with TLS in your description.
    What is the numbering pattern of extensions?
    Do you have an appropriate Call Routing rule in CR table?

    Thanks.

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