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Thread: IP-PSTN calls from Lync via ML8

  1. #1

    Default IP-PSTN calls from Lync via ML8

    Hi ..I don't work with SIP much so bear with me. We have just setup MS Lync and have configured internal PBX calls to work beween one an another. I also have a IP-PSTN line routing through the Epygi to Lync no problems.

    However I can't seem to get outbound calls from Lync working. I have simply configured a call route with IP-PSTN details as destination and our Lync server as the source. I keep getting UserNotFound in the logs. Am I barking up the right tree or can't I do it like this?

    Thanks in advance

    Epygi Logs below:
    10.10.1.10 being the Lync Server
    10.10.1.250 being Quadro


    20:41:27 Receive SIP message # (04/05/2012 12:41:27:506 GMT) # TCP # 965 bytes # buff size 1 # from: 10.10.1.10:55761 # to: 10.10.1.250:5095

    ***************************** SIP message buffer start *****************************
    INVITE sip:00893716666@10.10.1.250;user=phone SIP/2.0
    FROM: "Elvis Presley"<sip:+631;ext=631@srvr-ena-lync1.inhiding.local;user=phone>;epid=E609BAD7B4;t ag=37caa7ee
    TO: <sip:00893716666@10.10.1.250;user=phone>
    CSEQ: 2098 INVITE
    CALL-ID: 666c554d-6ba3-43d1-8b51-788c655f87dd
    MAX-FORWARDS: 70
    VIA: SIP/2.0/TCP 10.10.1.10:55761;branch=z9hG4bK1687e3a7
    CONTACT: <sip:srvr-ena-lync1.inhiding.local:5068;transport=Tcp;maddr=10.1 0.1.10;ms-opaque=762cc47048051c3d>
    CONTENT-LENGTH: 333
    SUPPORTED: 100rel
    USER-AGENT: RTCC/4.0.0.0 MediationServer
    CONTENT-TYPE: application/sdp
    ALLOW: ACK
    Allow: CANCEL,BYE,INVITE,PRACK,UPDATE

    v=0
    o=- 58 1 IN IP4 10.10.1.10
    s=session
    c=IN IP4 10.10.1.10
    b=CT:1000
    t=0 0
    m=audio 56300 RTP/AVP 97 101 13 0 8
    c=IN IP4 10.10.1.10
    a=rtcp:56301
    a=label:Audio
    a=sendrecv
    a=rtpmap:97 RED/8000
    a=rtpmap:101 telephone-event/8000
    a=fmtp:101 0-16
    a=rtpmap:13 CN/8000
    a=rtpmap:0 PCMU/8000
    a=rtpmap:8 PCMA/8000
    a=ptime:20
    ***************************** SIP message buffer end ******************************

    20:41:27 Try to send SIP message # (04/05/2012 12:41:27:508 GMT) # TCP # 324 bytes # buff size 1 # from: 10.10.1.250:5095 # to: 10.10.1.10:55761

    ***************************** SIP message buffer start *****************************
    SIP/2.0 100 Trying
    Via: SIP/2.0/TCP 10.10.1.10:55761;branch=z9hG4bK1687e3a7
    To: <sip:00893716666@10.10.1.250;user=phone>
    From: "Elvis Presley" <sip:+631;ext=631@srvr-ena-lync1.inhiding.local;user=phone>;epid=E609BAD7B4;t ag=37caa7ee
    CSeq: 2098 INVITE
    Call-ID: 666c554d-6ba3-43d1-8b51-788c655f87dd
    Content-Length: 0

    ***************************** SIP message buffer end ******************************

    20:41:27 TLayer::MsgToTU # Msg type: 51 # TID: 26599 # DID: 0
    20:41:27 UACore::TLReqMsgProc # Got INVITE SIP request
    20:41:27 SipSessDlg: # Call ID Info # SID: 5738657360697083753 # 20:41:27 SipID: 666c554d-6ba3-43d1-8b51-788c655f87dd
    20:41:27 SipSessDlg::ChangeSessTimerFlag # user +631;ext=631 # SessionTimer = 0
    20:41:27 SipSessDlg::IncInviteProc # Got INVITE message # OID: 26600 # SID: 5738657360697083753
    20:41:27 TargetQualifier::QualifyTargets # Try to qualify targets for dest 10.10.1.10 # OID: 26600
    20:41:27 TargetQualifier::NatHandling # Don't need nat settings - direct reach # OID: 26600
    20:41:27 SipSessDlg::IncInviteProc # mLocalParams.mHostAddr = 10.10.1.250 localHostName = PBX-ENA-HAY1.inhiding.COM.AU OID: 26600 # SID: 5738657360697083753
    20:41:27 UA --> CM # MakeCall # from: +631;ext=631@srvr-ena-lync1.inhiding.local:, to: 00893716666, child: (empty), media exist, GUID: (empty) # ContactInfo: 10.10.1.10 # SID: 5738657360697083753
    20:41:27 MakeCall( Secure flag: Optional, SRTP Key size 0 ) # SID: 5738657360697083753
    20:41:27 CM --> UA # OnReportError # Error: UserNotFound # SIP error: 0 # OID: 26600 # SID: 5738657360697083753
    20:41:27 SipSessDlg::TerminateTransactions # OID: 26600 # SIPID: 666c554d-6ba3-43d1-8b51-788c655f87dd # SID: 5738657360697083753
    20:41:27 Try to send SIP message # (04/05/2012 12:41:27:528 GMT) # TCP # 449 bytes # buff size 0 # from: 10.10.1.250:5095 # to: 10.10.1.10:55761

    ***************************** SIP message buffer start *****************************
    SIP/2.0 404 Not Found
    Via: SIP/2.0/TCP 10.10.1.10:55761;branch=z9hG4bK1687e3a7
    To: <sip:00893716666@10.10.1.250;user=phone>;tag=13355 287693774e5a9-8e4f-41bd-8228-0e3bcb505dab
    From: "Elvis Presley" <sip:+631;ext=631@srvr-ena-lync1.inhiding.local;user=phone>;epid=E609BAD7B4;t ag=37caa7ee
    CSeq: 2098 INVITE
    Call-ID: 666c554d-6ba3-43d1-8b51-788c655f87dd
    Server: Epygi Quadro SIP User Agent/v5.3.2 (QUADROM-8L/26X/12LI/26XI)
    Content-Length: 0

    ***************************** SIP message buffer end ******************************

    20:41:27 Receive SIP message # (04/05/2012 12:41:27:703 GMT) # TCP # 421 bytes # buff size 1 # from: 10.10.1.10:55761 # to: 10.10.1.250:5095

    ***************************** SIP message buffer start *****************************
    ACK sip:00893716666@10.10.1.250;user=phone SIP/2.0
    FROM: "Elvis Presley"<sip:+631;ext=631@srvr-ena-lync1.inhiding.local;user=phone>;tag=37caa7ee;epid =E609BAD7B4
    TO: <sip:00893716666@10.10.1.250;user=phone>;tag=13355 287693774e5a9-8e4f-41bd-8228-0e3bcb505dab
    CSEQ: 2098 ACK
    CALL-ID: 666c554d-6ba3-43d1-8b51-788c655f87dd
    MAX-FORWARDS: 70
    VIA: SIP/2.0/TCP 10.10.1.10:55761;branch=z9hG4bK1687e3a7
    CONTENT-LENGTH: 0

    ***************************** SIP message buffer end ******************************

  2. #2

    Default

    Check the Call Routing table. Are you sure that 00893716666 is matching with the "Destination Number Pattern" of the call routing record created by the VoIP Carrier Wizard?

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