I have Polycom Phones that are unable to find current firmware on the 2x. Is this by design, or is there a method for placing the firmware on the 2x device either through a configuration screen that I am not finding, or is there a method via FTP?
I've tried FTP connecting to the 2x, but no luck. I've used admin/password, user/password, and anonymous but connection is not available.
I've seen discussions around connecting to the system via FTP on this forum, but maybe it does not apply to the 2x?