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Thread: AA - Welcome message to ext

  1. #1

    Default

    I want to quadro(AA-00) pickup the incoming call play a welcome
    message, after that the caller will be automatically transfer to the
    extension 31 ("operator" extension) but when the call is tranfered i
    want the caller to listen a music+info insted the ring tone

    My
    problem is the part of this scenario is the "music+info" insted the
    ring tone, i tried like this(see scenario) i put booth messages
    ("welcomesg.wav" "wepickupthecallshortly.wav" ) in custom scenario
    voice messages of quadro AA, booth messages are played but the cal only
    transfer after the second message ends...and ear the the ring anyway!!!

    This is the scenario....can you help me?

    (sory for my bad english)
    Best regards



    <?xml version="1.0" encoding="UTF-8"?>
    <vxml version="2.0">
    <noinput count="1">
    <assign name="field1" expr="'31'"/>
    <goto nextitem="field2" />
    </noinput>
    <form id="mainform">
    <block>
    <prompt bargein="true"> <audio src="welcomesg.wav" /> </prompt>
    <goto nextitem="field1"/>
    </block>
    <field name="field1" type="digits?length=1" modal="false">
    <prompt timeout="2s">
    <audio src="wepickupthecallshortly.wav" />
    </prompt>
    <option dtmf="1" value="39" />
    <option dtmf="2" value="32" />
    <option dtmf="9" value="31" />
    <filled>
    <goto nextitem="field2"/>
    </filled>
    </field>
    <object name="field2" classid="connect">
    <param name="extension" expr="field1"/>
    <filled>
    <prompt> <audio src="timeover.wav" /> </prompt>
    <exit/>
    </filled>
    <nomatch>
    <goto nextitem="field1"/>
    </nomatch>
    </object>
    </form>
    </vxml>


  2. #2

    Default

    I don't think there is any way to have the Quadro play music instead of ring tone.

  3. #3

    Default

    not even a modification on the firmware??i think is not a complicate option to do on the quadro....normaly ISDN pbx have that function

  4. #4

    Default

    The solution is to switch AA scenario to default, upload "wepickupthecallshortly.wav" file as ringing announcement, then switch to custom AA and remove from VXML the part where the second voice will play.

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