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Thread: On Hold Music in a Call Queue

  1. 07-11-2006, 10:55 PM #1
    HL2DFR
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    When an incoming call is put in a call queue, the time interval between the welcome message and the queue message is long. During this time the caller doesn't really know what occurs. It would be good to send the on hold music to the caller between the messages.

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    Last edited by HL2DFR; 03-27-2011 at 03:14 AM.
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  2. 07-18-2006, 02:17 AM #2
    davrays
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    I tested - it was about 4-5 second. Is it too much...?
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