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Thread: calls on hold inaccessible

  1. #1

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    We use an epygi2x box withnetbeam 1.5.13.

    When we put a call on hold for about 60s it's impossible to get back the caller. The connection from the epygi[/B] stays on hold (the caller hears music).

    On eyebeam it's impossible to hook the line.

    Is this a configuration issue of epygi?

    Thank you for your help.

  2. #2
    Quadro Architect
    Join Date
    Jun 2006
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    Default



    It doesn't look like configuration issue on Quadro. More is like a config issue on eyebeam. We (or you need to look on SIP messages logs to find out who is the guilty.


    Best regards,


    DVR

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