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Thread: Dropping Ip line every 4 to 5 hrs

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  1. #1

    Default Dropping Ip line every 4 to 5 hrs

    I been using this quadro 2x for 10 months , and suddenly since 2 days ago it keeps droping the invites from my IP line (Broadvox) so i can not make or accept calls, i go in over the Internet reset the unit and it goes on line again it last for around 4-5 hours and then it happens again , do the reset and back to work any suggestions, on how to fix this, any help would be greatly appreciated .
    Also I do not know what this meand in the Systems events , please help

    New Thu Mar 31 12:37:40 2011 1 MG rejected by cac System capability exceeded *

    This is probably part of the problem but I don't know what it means or how to fix it

    Thanks

  2. #2
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    What firmware version are you running and what is your upload/ download set to in internet config? Also what do you have your min data rate set to in there?
    Cheers

  3. #3

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    Is the trunk G729 by chance?

    Kev

  4. #4

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    My Ver is 5.1.18/ release, and the up and down are you referring to the Internet speed , I have 2 Mps down and 512 kps up, and I do not know about the G7XX ? Where can I find out what do I have?

    Thanks for your help

  5. #5

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    Quote Originally Posted by unitechsys View Post
    My Ver is 5.1.18/ release, and the up and down are you referring to the Internet speed , I have 2 Mps down and 512 kps up, and I do not know about the G7XX ? Where can I find out what do I have?

    Thanks for your help
    Is this connection used for everything at your premises or is it a stand alone connection purely for voice?

    K

  6. #6

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    yes i use this connection for everything and i have some cameras broadcasting but i have not had any problems for 10 months , until now , any way i will take those cameras out to test , thanks for your replies , i am really desperate, the client wants to go back to conventional PBX

  7. #7

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    I dont believe you are having a problem with the system, I think you have a bandwidth issue.

    Set your trunks accordingly. out of interest how many channels are in use when the problem occurs ?

    K

  8. #8

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    New Sun Apr 3 12:20:36 2011 1 SIP registration succeeded Successfully registered user 710220518 on server sip.epygi.com:5060 SIP Registration Status
    New Sun Apr 3 12:20:35 2011 1 SIP registration succeeded Successfully registered user 710220517 on server sip.epygi.com:5060 SIP Registration Status
    New Sun Apr 3 12:20:35 2011 1 SIP registration succeeded Successfully registered user 710220516 on server sip.epygi.com:5060 SIP Registration Status
    New Sun Apr 3 12:20:34 2011 3 SIP registration failure Could not Register user 710220513 on server sip.epygi.com:5060. Reason: Authorization failure SIP Registration Status
    New Sun Apr 3 12:20:33 2011 1 STUN port detection success 6000, 6002, 6004, 6006, 6008, 6010, 6012, 6014, 6016, 6018, 6020, 6022, 6024, 6026, 6028, 6030, 6032, 6034, 6036, 6038, 6040, 6042, 6044, 6046, 6048, 6050, 6052, 6054, 6056, 6058, 6060, 6062, 6064, 6066, 6068, 6070, 6072, 6074, 6076, 6078, 6080, 6082, 6084, 6086, 6088, 6090, 6092, 6094, 6096, 6098; View STUN settings
    New Sun Apr 3 12:20:32 2011 1 SIP registration succeeded Successfully registered user 710220512 on server sip.epygi.com:5060 SIP Registration Status
    New Sun Apr 3 12:20:30 2011 1 SIP registration succeeded Successfully registered user 710220511 on server sip.epygi.com:5060 SIP Registration Status
    New Sun Apr 3 12:19:55 2011 1 STUN port detection success 5060; View STUN settings
    New Sun Apr 3 12:19:54 2011 1 STUN nat type Full Cone NAT View STUN settings
    New Sun Apr 3 12:19:05 2011 1 DHCPCLIENT got lease New IP address assigned to WAN interface. (192.168.1.105) Internet Configuration Wizard
    New Sun Apr 3 18:18:16 2011 1 MG rejected by cac System capability exceeded *
    New Sun Apr 3 18:18:02 2011 1 MG rejected by cac System capability exceeded *
    New Sun Apr 3 18:17:49 2011 1 MG rejected by cac System capability exceeded *
    New Sun Apr 3 18:17:36 2011 1 MG rejected by cac System capability exceeded *
    New Sun Apr 3 18:17:21 2011 1 MG rejected by cac System capability exceeded *
    New Sun Apr 3 18:17:07 2011 1 MG rejected by cac System capability exceeded *
    New Sun Apr 3 08:45:34 2011 1 SIP ip phone registration succeeded IP phone user locext19 [172.30.0.247:2058] has registered. IP Lines Registration Status
    New Sun Apr 3 08:45:16 2011 1 SIP ip phone registration succeeded IP phone user locext14 [172.30.0.252:2076] has registered. IP Lines Registration Status
    New Sun Apr 3 08:45:14 2011 1 DHCPSERVER distributed lease IP address 172.30.0.247 given to MAC address 00:04:13:36:30:4a via eth0 DHCP Settings for the LAN Interface
    New Sun Apr 3 08:45:06 2011 3 SIP ip phone registration lost IP phone user locext19 has unregistered. IP Lines Registration Status
    New Sun Apr 3 08:45:01 2011 1 SIP ip phone registration succeeded IP phone user locext13 [172.30.0.251:2056] has registered. IP Lines Registration Status
    New Sun Apr 3 08:44:58 2011 1 DHCPSERVER distributed lease IP address 172.30.0.252 given to MAC address 00:04:13:31:20:8f via eth0 DHCP Settings for the LAN Interface
    New Sun Apr 3 08:44:51 2011 1 SIP ip phone registration succeeded IP phone user locext17 [172.30.0.249:2054] has registered. IP Lines Registration Status
    New Sun Apr 3 08:44:49 2011 1 SIP ip phone registration succeeded IP phone user locext18 [172.30.0.248:2054] has registered. IP Lines Registration Status
    New Sun Apr 3 08:44:44 2011 1 DHCPSERVER distributed lease IP address 172.30.0.251 given to MAC address 00:04:13:31:20:6a via eth0 DHCP Settings for the LAN Interface
    New Sun Apr 3 08:44:31 2011 1 DHCPSERVER distributed lease IP address 172.30.0.249 given to MAC address 00:04:13:34:83:0d via eth0 DHCP Settings for the LAN Interface
    New Sun Apr 3 08:44:29 2011 3 SYSTEM reboot the device has been successfully started after reboot *
    New Sun Apr 3 08:44:23 2011 3 SIP ip phone registration lost IP phone user locext17 has unregistered. IP Lines Registration Status
    New Sun Apr 3 08:44:17 2011 1 DHCPSERVER distributed lease IP address 172.30.0.248 given to MAC address 00:04:13:34:80:9d via eth0 DHCP Settings for the LAN Interface

    This is a list of some events , that heppend before the crash notice the time , it changes , do not know if it matters, but it nevers goes out of line ,
    How do I check the trunks that were active an that time

  9. #9

  10. #10

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    New Sun Apr 3 08:44:23 2011 3 SIP ip phone registration lost IP phone user locext17 has unregistered. IP Lines Registration Status
    New Sun Apr 3 08:44:17 2011 1 DHCPSERVER distributed lease IP address 172.30.0.248 given to MAC address 00:04:13:34:80:9d via eth0 DHCP Settings for the LAN Interface

    What is before this time ?

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