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Thread: Getting those *82 logs from the Epygi

  1. #1

    Question Getting those *82 logs from the Epygi

    We re having issues with call quality and I need to capture the *82 logs when the call fails.
    I can't see to figure out how to retrieve the records when a users does this.
    Can someone point me to where to download them!

    Thanks Paris

  2. #2
    Banned
    Join Date
    Jul 2006
    Location
    Dakabin
    Posts
    79

    Default

    Hey Paris
    Go to system diagnostics page and you can download all logs from there or click the show logs tab on that page and get individual logging
    Cheers

  3. #3

    Default thanks

    I downloaded the logs and after digging around I think I figured out which were the ones I needed. Now to decipher what's there and try to figure out why we keep getting one way audio.

    thanks Paris

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