I've spend ages trying to set this up. Hopefully somebody here can help me.

We have 2 PSTN phone lines with seperate phone numbers attached to our Epygi Quadro 2x. We have 6 users in our office, each with the QCM software installed on our desktops.

We want to set it up so that when somebody calls us, they get put through to "Hello and welcome to our company. Please hold the line". Then either myself or another person can answer the call, and forward it to any of the other 4 people in the office.

I've tried to set this up to avail for about 2 months on and off. Could anyone here help me with this please?