Results 1 to 3 of 3

Thread: Quadro2xi -can´t hear the listener of the other side

  1. #1

    Exclamation Quadro2xi -can´t hear the listener of the other side

    Hello!,

    I hace a problem with Quadro2xi . when I´m in a conversation I can´t hear the listener of the other side for 5 seconds. It´s happen randomly in some calls. Always in the side of the epigy is the problem, in the other side the people can hear perfect.

    latency is good and the ADSL (2Mb/2Mb simetric) is only for voip.

    thanks a lot.

  2. #2

    Default

    Sounds like a networking issue.
    Suggest you check for a bad switch or the switch having issues.
    Is the switch a smart or managed? If so is the QOS set for the connection to the phone?
    What phone model are you using? Could it be the phone?
    Run the pingtest tool and some others. Can the phone do a pcap or packet capture?
    Does the *82 log set give you info about the problem. Check your call control logs is there something there?
    Provide a bit more info and maybe someone smarter than me can narrow it down a bit.
    Good luck, Paris

  3. #3

    Default

    Switch is smart. The phone doesn´t have QOS.

    I´m using Yealink SIP-T20. I think isn´t the phone, I try with a softphone and is the same error.

    I do a ping lan --> provider voip and all are correct, 45ms.

    I don´t know about *82 . Where is this?

    thanks a lot

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Similar Threads

  1. voicemail smtp locally wan side
    By chrisr@cmrowling.com in forum Installation
    Replies: 2
    Last Post: 02-12-2011, 10:32 PM
  2. Quadro2xi internet speed problems
    By sebastjan_b in forum General Discussions
    Replies: 1
    Last Post: 12-20-2010, 04:22 AM
  3. I can hear myself!!
    By ccopley in forum Troubleshooting and Problems
    Replies: 9
    Last Post: 07-21-2009, 11:03 AM
  4. Watched Extension mode - side effect.
    By ccomley in forum 'How Do I' Questions
    Replies: 12
    Last Post: 10-01-2008, 09:18 AM
  5. How to access a file server from the LAN side
    By max.siegrist in forum 'How Do I' Questions
    Replies: 3
    Last Post: 03-07-2008, 01:07 AM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •