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Thread: Call Statistics - Automatically Download

  1. #1

    Default Call Statistics - Automatically Download

    Hi, I've been trying to do automatic downloads of our call logs without success. I would like to use the ftp function rather than the email.

    I choose "Enable Automatic Downloading of Call Statistics"

    and then mark "Send to server"

    with values:
    Server Name 192.168.0.64
    Server Port 21
    Path on Server /home/myuser/phonestats

    and choose "Send Method" --> "FTP" --> and then fill in my username and password.


    Now, using these values to ftp works in other programs works, so what am I doing wrong??

    We're using a Quadro M32X

    Thanks,
    Marli
    Last edited by marlibaumann; 10-21-2010 at 05:21 PM.

  2. #2

    Default

    Here is my error log:

    Oct 28 21:03:38 quadrom user.info cdr: --17:03:35-- `/tmp/call_statistics.log'
    Oct 28 21:03:38 quadrom user.info cdr: => ftp://mebaumann:xxxxx@192.168.0.64:2...10-28_1703.csv
    Oct 28 21:03:38 quadrom user.info cdr: Connecting to 192.168.0.64:21... connected!
    Oct 28 21:03:38 quadrom user.info cdr: Logging in as mebaumann ... Error: Login-Sequence failed (Login authentication failed)
    Oct 28 21:03:38 quadrom user.info cdr: Skipping all files from this account...


    See anything fishy? I really can't figure this out, any ideas anyone?

    It looks like it doesn't want to take my user name and password for some reason, but I can ftp in with this same combo on another machine just fine

  3. #3

    Default

    I created another ftp server on a completely different server and created a new user for the epygi to connect to the ftp server and it still fails at the login stage.

    Is this possibly a configuration issue on the epygi? Does anyone have a sample ftp configuration for the epygi that works?

  4. #4

    Default

    Hi,

    Quadro is working with different type of FTP servers, as windows also linux based . As I see from logs your problem appears during ftp user authentication. So I can suggest to try with "anonymous" user (without pass). Probably there is some misconfiguration on FTP server. After I can suggest to use FileZilla FTP server (tested and working 100%), or bundled XAMPP ( http://www.apachefriends.org/en/xampp.html ) solution (also tested and working 100%).

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