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Thread: Voice message "Please wait, we are trying to contact the person you are calling to"

  1. #1

    Default Voice message "Please wait, we are trying to contact the person you are calling to"

    Incoming SIP call to quadro extension. The called partie receive the voice message "Please wait, we are trying to contact the person you are calling to". Where is this coming from ? Normally we expect a ringing tone istead of this message.

    Thanks for any suggestions.

    Daniel

  2. #2

    Default

    When the find-me-follow-me feature is enabled on the called extension, the calling party will receive that message from the Quadro.

  3. #3

    Default

    That is the case. Thanks

  4. #4

    Default

    Where can we change this message. By default it is in English and we would like it to be in French.

  5. #5

    Default

    Translate the following message:
    "Please wait, we are trying to contact the person you are calling to"
    Record the translated message in PCMU, 8 KHz, 8 bit format.
    Open the "uploadownmessages.cgi" hidden page on Quadro GUI
    Upload the recorded file to Quadro. The "Destination wave name" is "findfollow.wav"

  6. #6

  7. #7

    Default

    thanks , uploadownmessages.cgi worked well . I uploaded a regular ring tone

  8. #8

    Default

    I find that message not so bad. This way you know that someone is there and you are not ringing the wrong number.

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