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Thread: Number unavailable message only from PSTN to to Dial 0 option message on voicemail

  1. #1

    Default Number unavailable message only from PSTN to to Dial 0 option message on voicemail

    Howdy

    I can not connect to a external number in the folowing sequence of events.

    Caller dials into system on PSTN
    Call unanswered goes to voicemail.
    Caller dials 0 option in voicemail.
    Caller gets "number unavailble message from epygi system.

    Dial 0 option is set to Auto with the access code of 9 [sip] and a mobile phone number.
    The call is successfull though internally from a pbx extn.
    Seems like a trunk/trunk external barring , but i cant seem any reference to this facility.

    Any one know the answer to this scinario.

    Thanks
    Cameronj

  2. #2

    Default

    9 [sip] mobile number

    try this in call routing .. instead of 9 [sip] mobile number

    create a rule like this under the entry ...

    888 ( if it is available ) enter that in your dial "0" out of the voicemail

    go to call routing and have an entry 888 nds 3 - prefix = mobile number and then send the caller out via your preferred carriage...

    Regards

    Kevin

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