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Thread: How to edit extension in call routing table without tick box

  1. #1

    Question How to edit extension in call routing table without tick box

    I have an Epygi 2xi and just signed up with a cheap calling service. To activate this service, I need to dial a 5 digit code before dialing out.

    My ISDN lines are set up under prefix 0 and 5. So when dialing out on 0 for example, I would like the Epygi to add "10787" for every outgoing call.

    I managed to do this for the extension 5, because I could edit the variable "PREFIX" in the call routing table. I added 10787 and it works.

    How do I do this for extension 0 where there is no tick box to edit the extension??

  2. #2

    Default

    Hi,

    The "0" is default (automatically created) routing rule, that is why there is no checkbox for it. So you have to delete and manually add it again. How to delete:
    Run the "System Configuration Wizard", go to the "Emergency Codes and PSTN Access Code Settings", set the "PSTN Access Code" to blank and finalize the wizard.

    Thanks
    Ashot

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