Results 1 to 2 of 2

Thread: International Calls: 5% succeed, 95% '404 Not Found' - same number dialled

  1. #1

    Unhappy International Calls: 5% succeed, 95% '404 Not Found' - same number dialled

    Hi,

    I have a problem, which only occurs when using the Acrobits iPhone softphone, however it is the Quadro which is rejecting.

    I dial an international number, e.g. 001 234 567 8910

    5% of the time, the call gets through
    95% of the time, the call is rejected with 404 Not Found

    ...all I am doing is dialling the same number again (tried manually and redial).

    National calls (e.g. 07545xxxxxx) and PBX calls work fine.

    I have two logs from the Quadro; one good, one bad (attached). Can anyone tell what is causing the bad call to fail?
    Attached Files Attached Files

  2. #2

    Default

    Hi,

    It seems to me that problem comes from "pbx.squire-technologies.co.uk" hostname being configured(instead of Quadro LAN IP) in the configuration of the Acrobits.

    I think the "pbx.squire-technologies.co.uk" is not configured in Quadro as self hostname, so the call request is not treated as Quadro own call.

    Change the configuration on the Acrobits to use Quadro IP instead of specified hostname or add that hostname in Quadro DynDNS configuration as "Host" and the problem should be resolved.

    Regards.

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Similar Threads

  1. from Alcatel trough Epygi E1/T1 to international
    By joseluis in forum Troubleshooting and Problems
    Replies: 3
    Last Post: 12-14-2009, 08:13 AM
  2. Quadro 2X "The Number You Have Dialled Is Unavailable"
    By P00HB33R in forum Troubleshooting and Problems
    Replies: 1
    Last Post: 12-01-2008, 11:18 AM
  3. redirect all incoming calls to outside number
    By mjnorris in forum 'How Do I' Questions
    Replies: 3
    Last Post: 08-20-2008, 02:28 PM
  4. Number of calls per proxy
    By ssteiner in forum 'How Do I' Questions
    Replies: 14
    Last Post: 02-11-2008, 05:36 AM
  5. Limiting the number of calls out a ITSP
    By Zarf! in forum Suggestions and Feedback
    Replies: 0
    Last Post: 03-19-2007, 06:58 AM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •