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Thread: No Ringback Tone on Remote phones

  1. #1

    Question No Ringback Tone on Remote phones

    i have 3 remote sites - one phone each - 2 of the sites (haven't heard any different on the 3rd) intermittently when dialed from an outside line or from within the Quadro M32X 5.1.38 -we get no ringback tone and listen eventually get voice mail for that extension - need help


    Clay

  2. #2

    Default

    Quadro M32X

    Under your isdn settings .. check the generate progress tone - maybe set it as conditional ...

    If i am right that should provide ring to your IP handsets on the remote wan side unless I am mistaken and david can teach us both the right way ...


    Regards

    Kevin

  3. #3

    Cool ringback tone

    thanks for the reply Kevin however, I am not using ISDN on this box it is using the WAN interface with SIP trunking and the phones will work; it's just that they don't always. Maybe I need to set up some type of forwarding on the ports???? I don't know. I had this problem a while back when installing it with 2 sets at the same location and finally got that fixed by using different RTP ports. Not sure on this one.

    thanks,

    clay

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