Hi,

Is there any way to get Hotcall to make the monitored extension ring on an inbound call ? Our end users like the integration with Outlook, but hate having to "accept" a call before the handset will ring. (Means they have to keep an eye on the screen to avoid missing calls). Ideally, Hotcall should pop up, identifying the inbound caller, while the monitored extension should ring. Is this possible ?