Problem with ISDN lines (chanel busy)

[jeystrash]

Hi everybody,

I have a problem with a Quadro 4xi.

3 ISDN lines are connected to the Quadro, so it gives the possibility here in France to have 6 calls in the same time (out or in).

But after testing, I'm not able to have more than 4 calls out. But that is strange is that customers can have 4 calls out AND 2 calls in, but not 6 calls out !!

All my ISDN lines are synchronised and worked so nothing is broked.

Is it a limit in the Quadro 4xi to have max 4 calls out ?

Thanks !!

[KSComs]

Re: Is it a limit in the Quadro 4xi to have max 4 calls out ?

How ever many trunks are allocated in your Call Routing is how many that call route can take.

Ie if you have allocated all 6 time slots for outbound for your outbound rule.. then that is what you will get.

If you have allocated 2 time slots.. for that call rule that is all you will be able to get out.

What does your call statistcis show for successful outbound calls ?

Kev

[jeystrash]

Hi KSComs,

I have got this message :

"Temporary Unavailable"
ISDN : No circuit/channel available

or

"Temporary Unavailable"
ISDN : All channels are busy

or

"Line Busy"
ISDN : User busy

And the customers use only 4 channels !

[jeystrash]

Re: Is it a limit in the Quadro 4xi to have max 4 calls out ?

Ie if you have allocated all 6 time slots for outbound for your outbound rule.. then that is what you will get.

Kev

Where could I see that ?

In my call routing table, I put "Any Port User" ISDN, so it should take the first free chanel. Am I wrong ?

Thanks