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Thread: New Feature Request

  1. #1

    Post New Feature Request

    Hello, i hope some one can desenvolve this.

    What i suggest is something like a softphone but with the possibility of full integration with microsoft Outlook and others.

    I work in Siemens, and Alcatel for long time, and one of the thinks that sell, is that integration.
    Please see this link

    http://wiki.siemens-enterprise.com/i...myPortal_entry

    This is the last evolution, because this tool existes in the TDM version.. he can see online the status of one extension, call to the extension from pc, and talk on the phone..etc..

    And the integrtion with Outlook should be very grate full.

    Sorry for my bad english..

    Best regards

    Dibritti

  2. #2
    Quadro Architect
    Join Date
    Jun 2006
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    Around myself
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    Default

    Hello Dibritti

    as you know, Epygi has an application like the one you pointed - the QCM (Quadro Communication Manager). I agree it does not have all the features user may need, and also is not fully integrated with Outlook. We are considering to develop such kind of application, but as far as I am aware, no specific plans yet.

    BTW, there is a third-party application called Quadro Buddy - I am not sure if that does what you need (tested it long ago, and don't remember the details now). It is developed by 3bit Solutions, New Zealand. You can download and try that application.. It is here: www.quadrotools.com.

    Best regards,
    David

  3. #3

    Red face OK

    Hello Davrays,

    Thank you for the reply, i will going to test the tool, but if you (Epygi) can, try to desenvolve one..this is one of the elementes that sell and is the future, full integration.

    Thank you

  4. #4

    Default

    Dibritti,

    Have you taken a look at the Epygi HotCall Outlook plugin? This allows you to quickly dial from Outlook using a desk phone. Please let me know your thoughts on this free tool from Epygi.

  5. #5

    Thumbs up Ok

    Humm ok.. i didn´t know, i´m going to test and then i whill let you know..

    Thank you for your help

    best regard..

  6. #6

    Exclamation Hello

    Hello again..

    Well, already installed the add in and I can not login, is there a special trick, as I hung up my firewall and nothing .. already checked the installation manual, but I still can not reach an understanding. I get an connection error

    Best regards!!

  7. #7
    Quadro Architect
    Join Date
    Jun 2006
    Location
    Around myself
    Posts
    2,075

    Default

    Check your "Telephony"->"3PCC Settings" on the Quadro. May it be that "Secure Connection" is disable and you are trying to connect securely..?
    can you ping to Quadro's IP from your PC? Maybe Windows firewall is blocking the connection? It is going to port 4849 on the Quadro...

    Best regards,
    David

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