Results 1 to 2 of 2

Thread: All IP Calls going to AA - How to get them to extension

  1. #1

    Default All IP Calls going to AA - How to get them to extension

    Hello,

    I have a 6L with 3 PSTN lines and an IP trunk from the ITSP.

    The PSTN lines I have configured to go to the defaul extension but how do I get the SIP trunk to go to a specific extension?

    The trunk was setup using the Wizard and created extension 99 which I have adjusted to forward to the particular IP phone I want it to but all calls from the SIP trunk still go to the AA. What am I missing?

    Thanks,

  2. #2
    Quadro Architect
    Join Date
    Jun 2006
    Location
    Around myself
    Posts
    2,075

    Default

    When configuring the ITSP using VoIP Wizard, you were asked to specify the extension for incoming calls. Probably you specified the AA there.

    Now to change this, you need to find the extension this wizard has created (most probably that is eext 99), and change the Unconditional Call Forwarding destination on that extension to your desired IP phone. If you do that, there is no way the AA will be activated on incoming calls (of course, if you dodn't play with Call Routing Table..).

    If it still doesn't work, we would need the logs...

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Similar Threads

  1. Replies: 1
    Last Post: 09-15-2009, 03:33 PM
  2. Ability to sort by extension in User Extension management
    By woods in forum Suggestions and Feedback
    Replies: 4
    Last Post: 08-03-2009, 08:16 PM
  3. Restrict extension to internal calls only
    By coax_k in forum 'How Do I' Questions
    Replies: 5
    Last Post: 02-18-2009, 09:26 PM
  4. Sending AA(Extension 50) to extension 13
    By Dataserver in forum VXML Scripting on Quadro
    Replies: 2
    Last Post: 10-21-2008, 09:34 AM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •