Results 1 to 2 of 2

Thread: Diferences between new features "Listen-in", "Whisper", "Barge-in"

  1. #1

    Question Diferences between new features "Listen-in", "Whisper", "Barge-in"

    Hi everybody !

    I can't see the diferences between the new features "Listen-in", "whisper" and "Barge-in" on Quadro 32M; especialy because my english is very poor !

    The manual isn't so clear.

    It's true that this features are not dependant to the ACD feature ¿?

    Best regards and thanks in advance.

  2. #2



    These features have nothing to do with ACD. They are different features and intended for different purposes.

    The difference in the "Listen-in", "Whisper" and "Barge-in" is the mode the user barge-in to the call.
    When the user barge in in "Listen-in" mode (*91), he can hear the call participants but they will not hear the "barge-in"ed caller.
    If somebody barge in as "Whisper" (*92), he will hear the participants but only the extension user to which the caller "barge-in"ed will listen the "barge-in"ed caller.
    When the user barge-in in "Barge-in" mode (*93), he will hear call participants and everyone will hear him.


Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Similar Threads

  1. "System Overload" MG note: G729 codec's limit
    By cwlinde in forum Troubleshooting and Problems
    Replies: 5
    Last Post: 02-03-2010, 05:06 PM
  2. Power failure- "FAULT" LED shows up
    By sgaddam in forum Troubleshooting and Problems
    Replies: 1
    Last Post: 10-21-2009, 04:17 PM
  3. Quadro 16x - SIP Phone show "Network error" when dialing
    By DuettoFavorit in forum General Discussions
    Replies: 1
    Last Post: 04-01-2009, 05:55 PM
  4. Voice mail message sound is "dial tone" except words.
    By riskdata in forum Troubleshooting and Problems
    Replies: 2
    Last Post: 10-20-2008, 01:09 PM
  5. Use built-in TFTP server to provision "Other" phones
    By mobidutch in forum Suggestions and Feedback
    Replies: 3
    Last Post: 03-18-2008, 10:37 AM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts