Results 1 to 2 of 2

Thread: External Call Hunts

  1. #1

    Default External Call Hunts

    Hi Everyone,

    I run an after hours support for my customers. I have 2 Technicians with 2 mobiles. I need to set up an extension, say 88 to pick up an outside ISDN line, and hunt between the 2 of them in a circular pattern. I have tried setting up Exts. 89 and 90 with an immidiate call forward to their mobiles, but when I do, it just says "Trying to connect, please wait." when dialling that extension.

    I then set up a call routing rule so that calling ext 89 routes the call to the mobile,. but I cant put anything but extensions in the circular hung group I created on 88. I also tried making a second extension that immidiate call forwards to the call routing rule, but still it just says "Trying to connect, please wait."

    Any Ideas? --JM

  2. #2
    Quadro Architect
    Join Date
    Jun 2006
    Around myself


    You cannot put external destinations in the Hunt Group. That coould be possible after we release the new "Find-me/follow-me" service on the extension's callerid-based services table. It is coming soon...

    But even now you should be able to use the UCF (Unconditional Call Forwarding) to ring two extensions at once (you cannot do that on FXO lines, but can do on ITSP or ISDN lines).
    So first of all you need to undrestand why it gives you "Trying to connect, please wait.".

    Did you try the following: take the extension 88, activate the UCF for "All Callers", and add two destinations - "Auto->firsttechniciannumber" and "Auto->secondtechniciannumber", or "PSTN->firsttechniciannumber" and "PSTN->secondtechniciannumber"? What do you get when calling to ext.88?

    If that doesn't work, then what do you get when having just one technician in the forwarding table? The same message or different?

    Best regards,

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Similar Threads

  1. External provisioning
    By alesz in forum Suggestions and Feedback
    Replies: 6
    Last Post: 02-27-2009, 01:34 PM
  2. Call Routing table and external forwarding
    By mountrcg in forum 'How Do I' Questions
    Replies: 2
    Last Post: 04-14-2008, 01:34 AM
  3. Can I use external SIP registration for 2 extensions?
    By mobidutch in forum 'How Do I' Questions
    Replies: 8
    Last Post: 04-04-2008, 12:38 AM
  4. Call Forwarding to external number
    By t_h_048d3 in forum Suggestions and Feedback
    Replies: 3
    Last Post: 09-13-2007, 03:24 PM
  5. Call Hunting with External Numbers
    By threebit in forum 'How Do I' Questions
    Replies: 0
    Last Post: 06-27-2006, 01:57 PM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts