Results 1 to 7 of 7

Thread: Fax as an attachment to the email

  1. #1

    Default Fax as an attachment to the email

    Hi,

    from version 5.1.17 Voice Mailbox send not automaticaly fax message as an attachment to email (TIFF file). Is it a SW bug?

    Best regards,

    Pavel

  2. #2

    Default

    Had the same issue here on a M32x, 16xi, and a 4x4. Have now stopped all upgrades to any more sites.

    Seems to be a bug so I hope it is fixed soon.

  3. #3
    Quadro Architect
    Join Date
    Jun 2006
    Location
    Around myself
    Posts
    2,075

    Default

    Yep, that is a known bug with 5.1 first release (5.1.18 on M32x, 5.1.16 on 2x/4x/16x)... -
    sometimes (depends on installation amd SMTP server) the FAX is not attached to the email (note that the FAX is still available on the Quadro via GUI, if the "Delete automatically" checkbox is not set).

    It'll be fixed in the coming release (>5.1.20 for M32x, >5.1.18 for 2x/4x/16x).

    Bets regards,
    David

  4. #4
    Senior Member
    Join Date
    Oct 2006
    Location
    HORNSBY, NSW, Australia
    Posts
    122

    Default

    Fax to email was buggy in 5.0.16 firmware on Quadro 2xi.
    Subject would include the word (fax) indicating it realises its a fax, but the attachment was a wave file.

    Have a client who uses ISDN -> email fax & often you'd get faxes come in with wave attachments instead of tiff.

    Would really like this fixed:- this is a great feature.

  5. #5
    Quadro Architect
    Join Date
    Jun 2006
    Location
    Around myself
    Posts
    2,075

    Default

    This issue should be fixed in 5.1.18 fw images for 2x/4x/16, which are published a few days ago. Please try that and give a feedback on whether this fixes the problem...

    Thanks and best regards,
    David

  6. #6
    Senior Member
    Join Date
    Oct 2006
    Location
    HORNSBY, NSW, Australia
    Posts
    122

    Default

    5.1.18 now allows tif attachments correctly.
    Need to do some further testing to see if it is more reliable:- it was common to get fax attachments which were garbled.

  7. #7

    Default

    Quote Originally Posted by davrays View Post
    This issue should be fixed in 5.1.18 fw images for 2x/4x/16, which are published a few days ago. Please try that and give a feedback on whether this fixes the problem...

    Thanks and best regards,
    David
    Thank You very much, David.
    5.1.18 is without problems.

    Best regards,

    Pavel

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Similar Threads

  1. Fax to email
    By Synertic in forum 'How Do I' Questions
    Replies: 10
    Last Post: 01-14-2010, 10:26 AM
  2. Fax to Email
    By ccomley in forum 'How Do I' Questions
    Replies: 1
    Last Post: 12-15-2008, 11:07 AM
  3. SMS notifications: add email type
    By daysys in forum Suggestions and Feedback
    Replies: 6
    Last Post: 11-27-2007, 03:48 AM
  4. Voicemail to email - volume
    By lansmart in forum 'How Do I' Questions
    Replies: 1
    Last Post: 10-15-2007, 12:28 AM
  5. Sending Vmail to email without attachment
    By Synertic in forum Suggestions and Feedback
    Replies: 3
    Last Post: 05-06-2007, 02:11 PM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •