Results 1 to 2 of 2

Thread: Setting up an AA - manual control

  1. #1
    Senior Member
    Join Date
    Aug 2008
    Location
    Chilterns - SouthEastern England.
    Posts
    213

    Default Setting up an AA - manual control

    I want to be able to have an AA script read a variable which a user can easily set.

    Specifically, we're setting up an AA script to automate switchover from 'day' to 'night' service - day means all main line calls go to Extn XXX, night service they go direct to the VM of a particular Extn which has an "office now closed" type VM greeting message.

    But it'd be nice if the user could manually switch to NS by setting something, somewhere (has to be easy for a non-tech user) that the VXML script can *test*. Ideally, this testable feature would be attributable to a SNOM f-key. Could be as simple as toggling the DND status of the main receiptionist handset, for example, so long as we can detect the setting within the AA config. (Or, indeed, any other toggle-able F-key-assignable setting - preferrably one which doesn't have other unwanted affects.)

    Any suggestions?

  2. #2

    Default

    Chris, do it in the Call Routing table with enabler disabler keys.

    It is very simple to perform and maintain.

    K

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Similar Threads

  1. User interface and manual
    By uspnetworks in forum Suggestions and Feedback
    Replies: 6
    Last Post: 01-26-2011, 03:55 AM
  2. Call control Pack
    By walid in forum 3PCC
    Replies: 3
    Last Post: 05-22-2009, 01:19 PM
  3. Setting up
    By regency in forum Troubleshooting and Problems
    Replies: 5
    Last Post: 04-14-2008, 06:40 AM
  4. Manual Config of 9133i
    By pluft in forum 'How Do I' Questions
    Replies: 2
    Last Post: 02-01-2008, 08:47 AM
  5. What is the best setting for the echo can
    By Synertic in forum Troubleshooting and Problems
    Replies: 5
    Last Post: 07-24-2007, 08:23 PM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •