Results 1 to 3 of 3

Thread: incoming calls

  1. #1

    Default incoming calls

    Moved office and have an issue with receiving incoming calls from a DID number.

    I can make outgoing calls fine and also calling extensions is fine.
    But when incoming calls come in on the DID then the call is reported as successful in the logs but there is massive static and can not hear the other voice nor can they hear mine.

    Where should I look first?

  2. #2


    Anyone know the codecs I should be using for calls originating in Japan.

    Currently have all codecs enabled with preferred being G.711u and on the phones Berkshire 5000 have the same codec enabled. But incoming calls cant negotiate the codec. THe incoming callers are using standard land lines not VOIP..

    Any suggestions??


  3. #3


    Landlines via ISDN services usually are G711 Alaw as the standard. Try enabling that on all of the points through your system, Handset, A/A's etc
    If that doesnt rectify, you could turn on developer logging and mark the logs, make a call in where you answer it , mark the logs to end it and then download the sipua log to see how the call is negotiated.



Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Similar Threads

  1. Dropped incoming calls...
    By ccomley in forum Troubleshooting and Problems
    Replies: 3
    Last Post: 04-23-2009, 02:51 PM
  2. Message to all incoming calls
    By Epygi-Mystream in forum 'How Do I' Questions
    Replies: 7
    Last Post: 11-14-2008, 04:19 PM
  3. differentiate between incoming calls
    By t_h_048d3 in forum 'How Do I' Questions
    Replies: 2
    Last Post: 09-17-2007, 12:02 PM
  4. Incoming SIP Calls Fail
    By baoan in forum Troubleshooting and Problems
    Replies: 5
    Last Post: 04-29-2007, 07:53 PM
  5. Lag time in incoming calls
    By etolentino in forum Troubleshooting and Problems
    Replies: 5
    Last Post: 01-16-2007, 02:43 PM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts